Student Accessibility Services

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Student Accessibility Services


The mission of University College Student Accessibility Services (SAS) is to provide equal opportunities and equal access to education, programs, and activities for all students with disabilities at Delaware State University.  SAS works collaboratively with University Partners to foster a welcoming, diverse, and inclusive University community.

 In achieving this, SAS collaborates with and empowers individuals who have documented disabilities by working together proactively to determine reasonable and appropriate accommodative measures. In efforts to ensure compliance with the Americans with Disabilities Act Amendments Act (ADAAA) and other current legislation and eliminate attitudinal barriers against people with disabilities, SAS also provides institution-wide advisement, consultation, and training on disability-related topics, including legal and regulatory compliance, universal design, and disability scholarship.

Registering with Student Accessibility Services

In order for reasonable accommodations to be approved or denied the student must engage in the interactive process with SAS by using the following steps:

  1. Submitting Documentation: Student submits the Student Request for Accommodations Form along with medical documentation that meets the SAS Documentation Requirements.  Students are encouraged to do this BEFORE the start of classes.
    1. Documentation Requirements: Attention Deficit Disorder with and without Hyperactivity (ADD/ADHD) 
    2. Documentation Requirements: Chronic Health and Physical Conditions
    3. Documentation Requirements: Learning Disabilities
    4. Documentation Requirements: Psychological Impairments and Autism Spectrum Disorders
    5. Documentation Requirements: Sensory Impairments (Vision and Hearing)
  2. Review: Coordinator of SAS reviews documentation and recommendations prior to meeting with the student.​
  3. Meeting with SAS: As soon as medical documentation and the Student Request for Accommodations  Form have been submitted to SAS, it is the student’s responsibility to make an appointment with Coordinator of SAS.  During this appointment, the Coordinator of SAS will talk with the student about the current impact they experience due to a disability or medical condition and will determine what, if any, reasonable accommodations should be put in place.​
  4. Accommodation Letter:  If accommodations are approved during the SAS Coordinator and student meeting, the student will receive an Accommodation Letter listing the exact accommodations they are approved for.  This letter is generally available at the end of the meeting.
    1. Student provides a copy of the Accommodation Letter to each individual facilitating their accommodations (ie: professor) and is responsible for discussing their approved accommodations. 
    2. A Plan of Action is developed between the student and professor and put in writing. Instructors may follow-up with questions to the Coordinator of SAS.​
  5. Renewal of Accommodation Letters:  Accommodation Letters must be renewed each semester in order for the accommodations to be valid in that semester’s courses.  To renew an Accommodation Letter the student should email, call, or stop by SAS to request their letters.  Renewed letters are available within 1-2 business days.

It is the expectation of Delaware State University and Student Accessibility Services that the student maintains contact with the Coordinator of SAS and remains actively involved in the accommodation process throughout the semester.  Any questions or concerns regarding accommodations should be communicated to SAS as soon as possible and additional appointments made if appropriate.

Please contact Student Accessibility Services for more information on documentation, accommodations, and procedures.


The ADA does not require colleges or universities to lower academic standards or fundamentally alter the nature of the programs provided.  Students with documented disabilities must meet all requirements for graduation.  A reasonable accommodation is a modification or adjustment to a course, program, service, activity, or facility that removes an existing barrier so that qualified students with disabilities have equal opportunities to attain the same levels of performance or enjoy equal benefits and privileges as are available to similarly situated students without disabilities.  Please note that accommodations are not retroactive.

 Reasonable accommodations and services may include, but are not limited to:

  • Classroom adjustments
  • Testing adjustments
  • Adaptive technology
  • Physical accessibility
  • Interpreters and other service providers
  • Flexibility adjustments


Delaware State University is committed to fostering an environment of nondiscrimination including but not limited to the recruitment, admission, or treatment of students with disabilities.  Therefore, students are not enrolled in separate programs or courses but are mainstreamed into the existing college structure.  Students with disabilities are also admitted through the same application process as students without disabilities.  Classrooms and selected residence halls are accessible to individuals with mobility or sensory impairments and the University College Student Accessibility Services staff provide guidance to students so that they can make the best possible use of DSU’s comprehensive academic resources.

University College Student Accessibility Services is committed to Goal 2, Student Success, of the DSU Strategic Plan, and thus committed to ensuring equal access so that each student can pursue a chosen field of study to the full measure of her or his ability.



Ann S. Knettler-Smith, M.A.
Student Accessibilities Services
William C. Jason Library, Room 204

Delaware State University
Work:  302-857-6898 
Fax:  302-857-7202