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Payment Plan Guidelines

STANDARD: Delaware State University will provide accurate and meaningful information to students related to their outstanding balance for any given semester. This information will be made readily accessible via the University’s self-service website.

Objective: To ensure the information provided via e-bill is in sync with the information found on Banner self-service. Providing a means for students to upkeep and maintain satisfactory financial progress of their tuition account.

Eligibility Requirements:

  • Balances must be $1,000. and greater
  • Students not currently enrolled and account has not yet been assigned to a third-party collector – 75% of past due balance
  • Currently enrolled students with prior balance – 50% of past due balance
  • Currently enrolled students, current balance only – 25% of balance
  • Older balances must be paid first (Multiple term balances)
  • No delinquency on previous payment agreements
  • Exceptions by approval of the AVP only
    • Pell Eligible Students
    • Possible reduction in down payment for prior balance (25%) vs (50%)

Effective: Spring 2025 (202503)

1. Purpose

This procedure outlines the steps Delaware State University will take to grant eligible students the option to enter into a payment plan agreement. This is to continue to allow students flexibility to pay on outstanding balances.

2. Scope

The eligibility requirement for a payment plan agreement applies to all students (Undergraduate, Graduate and Doctoral). By providing this option, the University benefits by continuing to maintain and in some cases increase the enrollment population and help reduce aging/current receivables.

3. Responsibilities

  • Office of Student Accounts: Provides accurate tuition data and supports the reconciliation process
  • Student Accounts conducts review and reconciliation; provides tuition data updates
  • Students comply by maintaining the terms of the agreement by making payments as specified

4. Procedure

4.1 Initial Review of outstanding balance

4.1.1. Data Collection:

  • The minimum amount of down payment 25% for current balances only
  • Office of Student Accounts will gather data on all outstanding semester(s) balances
  • Office of Student Accounts will craft a payment agreement form detailing the terms and conditions of the agreement
  • Student signature and down payment are required to finalize process

5. Consequence

5.1 Failure to make one monthly payment cancels the current payment plan within 5 days of due date and forfeits future eligibility in the payment plan program for the current semester

5.2 Returned or Insufficient funds cancels the current payment plan agreement and forfeits eligibility in the payment plan program, if payment is not made within 5 days

5.3 Non-compliant applicants of the consequences will require payment in full at time of registration