Major Network Communications Issue Impacting Telephone System On Campus

A major network communications issue is impacting telephone system reliability to most buildings on campus as well as internet access to select locations on campus including the University Courtyard complex. 

The campus-wide telephone system is being repaired starting today, July 11. Once this maintenance is complete and the telephone system has stabilized, an update will be issued.

Concurrently, the IT department is collaborating with the Office of Capital Planning to establish a solution to restore internet services to the areas affected as quickly as possible. Staff has been working feverishly to develop several temporary solutions, and it is anticipated that network restoration efforts will begin by the end of the week. Once a timeline for the restoration efforts has been established, an update will be provided. Fire protection systems communications to these facilities were restored last week.

We understand the inconvenience that this outage has caused and we are taking the necessary steps to ensure the systems are restored to normal operating conditions as soon as possible. Thank you for your patience.

Contacting the Housing Department
If you are having difficulty contacting the Housing Department by phone, please email housing [at] desu.edu.